Know which user or service is requesting the action.
SN Insight AI Platform
One Core. Reused Across Every Product.
A shared platform for intelligence, integrations, workflows, management views, agent creation and enterprise control—reused across Business AI, Design & Build, Real Estate, Construction, Finance and Workforce.
SN INSIGHTShared AI Operating Core
SN BrainIntelligence and orchestration
SN ConnectAPIs, data access and integrations
SN FlowWorkflow automation and approvals
SN CommandManagement intelligence and exception views
SN StudioAgent and workflow creation
SN ShieldSecurity, governance and audit
Platform logic
From question to controlled business action.
The operating pattern separates understanding and recommendation from permission checks and sensitive execution.
UnderstandUser intent and business context
RetrieveAuthorised systems and documents
ReasonFindings, exceptions and options
RecommendProposed next action
ApproveUser / rule decision
ExecuteApproved integration action
AuditSource, decision and outcome
Multi-AI gateway architecture
Use the right model for the right job.
The platform architecture can route model requests based on configured provider availability, use case, data class, cost, speed and evaluation results. Provider support depends on the deployed integration.
Model providers / model classes
OpenAIAzure OpenAIClaudeGeminiSpecialised Models
Names represent integration targets in the platform architecture; each provider must be configured and approved before use.
Routing considerations
- Accuracy and evaluation results
- Cost and token / request limits
- Latency and availability
- Use-case capability
- Data classification and governance
- Fallback and operational policy
Enterprise control
SN Shield keeps policy around the AI layer.
Authentication, permissions, business rules, approvals and audit data should remain server-side and independent from prompt instructions.
Check access to modules, data and actions on the server.
Apply thresholds, policies and required conditions.
Require explicit review for sensitive operations.
Only approved tools can perform production actions.
Record the request, decision, outcome and relevant references.